Hey all,
We have updated the Vault's Policy and FAQ and wanted to make you all aware (if you haven't noticed already). The revisions include a different approach to addressing "flipping" merchandise on eBay and other online sales sites, a 14 day period to return/exchange damaged merchandise after receiving as well as an allotment of 3 business days to rectify a suspended Vault subscription before it is marked as cancelled. Also, please note that the time for each Vault deadline has now moved from 12am CST to 12am GMT on the deadline day.
It is our hope that with more specific guidelines, we will be better able to streamline your experience with the Vault and, thus, have more time and energy to devote to putting out cool vinyl, odditties, novelties, trinkets and objets d'art.
Please familiarize yourselves with these guidelines, so that we are all on the same page. These policy changes are effective immediately!